Terms Of Service
Please take ample time to read our terms and condition before any/all purchases. If you have any further questions, please us an email at info@ourintimatesecrets.com for clarifications.
Kindly note that we may change our terms and conditions from time to time so we advise that you check this page for updates.
By using this website, you confirm that you are 18 years of age or that you have the consent or authority of your parent/guardian.
Before going forward, please take note of the following terms,
The ‘Company’ means Our Intimate Secrets International.
The ‘Purchaser’ means the person whose order is accepted by the Company.
The ‘Recipient’ means the person who receives goods produced by the Company and purchased by the Purchaser.
PRICES
All prices quoted for products are inclusive of VAT at the current rate.
COUPON CODE USAGE
Valid voucher codes can be applied by entering the coupon code at checkout. Voucher codes cannot be used against any purchase made prior to receipt of this voucher or code. The voucher code can’t be used in conjunction with any other online offer or sale item. If an automatic discount or promotion is applied at checkout you will be unable to apply your voucher code at checkout. The voucher code is only valid for one use per account.
PRODUCT PURCHASE
As soon as an order is placed and payment is confirmed, the Purchaser is deemed to have agreed to and is bound by the terms and conditions as described herein by the Company.
A contract of sale is deemed to exist as soon as the Company dispatches an email or order message to the Purchaser, confirming that the Company has received the Purchaser’s order, regardless of whether the Purchaser receives the confirmation email or not.
Changes to orders by the Purchaser can only be accepted before the product is processed and picked up for delivery.
DELIVERY
The Company will take all reasonable steps to ensure goods are delivered at the agreed time and date, however, they accept no liability for delay in delivery for any cause out of their control or caused by the dispatch company.
The purchaser may incur additional import duties and customs charges levied by local customs for any addresses outside Nigeria. It is the responsibility of the purchaser to check any additional charges that they may incur as a result of import/customs duties.
RETURNS AND EXCHANGES
The company does not allow for returns and exchanges because most of the orders are personally processed and produced for each Purchaser.
All payments are final & non-refundable, if an item has not been delivered to the Purchaser, Our Intimate Secrets International may allow for an exchange or change of order ( this is decided by The Company on a case-by-case basis )
All Payments sent to the Company account are final & the value of the payment made becomes Store Credit if the Purchaser and the Company are unable to Conclude/ Finalize the order.
Store credit can be redeemed at a later time as determined by the Purchaser.
STATUTORY RIGHTS
Nothing contained in these Terms and Conditions of Sale affects or will affect the statutory rights of the Purchaser or the Recipient in relation to the quality, fitness, or description of the goods supplied.
COPYRIGHT
The contents of this website (including all text, images, and artwork) are protected by copyright. You may view or download any part or parts of this site for private purposes, but you are not permitted, without our permission to reproduce, copy or transmit this site or any part in any way. All copyright, design right,s and other intellectual property rights in our designs and products and in the images, text, and design of this website are and will remain the property of Our Intimate Secrets International. Any infringement of these rights will be pursued in the appropriate manner.
Complaints
Customer service is our priority!
Please write to us with any complaint you may have about our products or services and we will endeavor to respond in a timely manner;
Email: info@ourintimatesecrets.com
Phone: +234 817 011 6674